Friday, November 19, 2010

Tales of the Homeowner: The Roof

In all my infinite wisdom and high intelligence, I confess that I don't know shit about roofs. I know they comprise of shingles, and that they cover the top of your house. That's pretty much the extent of my roofing knowledge.

Mr. Recommendation and Mother had a contractor look at their roof a few weeks ago, the end result of the bad hale storm we had in September. I was milling around the front yard when the contractor asked if I wanted him to take a look at my roof. Sure, why not.

So, he carts his ladder over to my house and gets on the roof and comes down with a laundry list of everything that is wrong. Insurance company is called, a claim is filed, and I am to wait for a call from my adjuster. A few weeks later, Adjuster calls to let me know he's on his way...five minutes before he actually shows up. I call Contractor to remind him that Adjuster is on his way. Contractor is at another house, but will be there within minutes.

A gangly, geeky looking fellow who is my adjuster shows up with his own ladder. Scales my roof and does his own little survey. Meanwhile, I'm in my house hoping a stiff wind doesn't blow him off. (Say, if an insurance adjuster falls off your roof...who covers the claim?)

Adjuster takes pics with his digital camera and loads them onto a laptop for my personal viewing pleasure, which is cool because I get to see what hale damage looks like without climbing on top of my house. Adjuster tells me that the roof, while not damaged to the point that my house is going to cave in, could stand to be replaced. However, everything else is fine. So much for the laundry list Contractor found.

And where was Contractor at, anyway? Well, he never showed.

I did some research about the company Contractor worked for. No negative reviews, a positive rating by the Better Business Bureau, but there is still something that is gnawing at the back of my head that tells me that I should find someone else. I spoke with my insurance agent, who I've known for fifteen years, and discussed the who chain of events with him, and he even agrees with my unsettled feeling about Contractor. One thing I found a big red flag was when Contractor met with Mr. Recommendation's insurance adjuster. The adjuster disputed everything on the Contractor's list of things that needing replaced, and the Contractor denied that he was even the one who inspected the roof in the first place. "Wasn't me...must have been some other guy who had the same name as me and works for this company." Which was complete and utter bullshit.

I called Contractor today and left a message for him to call me back, but no reply thus far. I've gone from unsettled to being pretty annoyed to the point where I want to tell him to take his shingles and stick them up his ass. There's plenty of reputable places who would love to crawl all over my house in the cold weather.

Maybe I can wait until Spring and hope a tornado takes out the fence and that big, ugly tree in the backyard.

1 comment:

Marti said...

A leaky roof isn't the worst thing in the world *grin"

I hope you and your family have a wonderful Thanksgiving! I am so grateful for your friendship!