Me: Can I speak to the manager?
Her: Management is not in the office today. I am the lease agent, can I help you?
Me: Yes, I would like to discuss the gaping maw that is in my bathroom ceiling.
Me: I'm concerned about what's growing in it.
Her: What's growing in it?
Me: Mold. Lots and lots of mold.
Her: Okay...it's still growing?
Me: Uhhh...yes (Like I keep a growth chart on the spores in my bathroom.)
Me: It's been a leaking for over a year now. It looks like black mold. (I googled it.)
Me: It's the culprit for my sinus issues, not to mention it's lethal to the infant upstairs.
Me: (pregnant pause)
Her: (heavy sigh) I'll have the maintenance guys come over today and fix it.
Me: Not fix...spray something to KILL IT.
If the maintenance guys plan on spending all weekend pounding in my bathroom while I sleep, I'm going to be pissed.